Welcome to Muwababy

Privacy Policy

Muwababy respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia. This Privacy Policy outlines how we collect, use, disclose, and store your personal data when you use our website, products, or services. By accessing or using our website, you agree to the terms outlined in this policy.

Collection of Personal Data

We may collect the following personal data from you, depending on the nature of your interaction with us:

  • Identity Information: Name, date of birth, NRIC/passport number, gender, marital status.
  • Contact Information: Address, email address, phone number.
  • Transaction Details: Purchase history, payment methods, billing, and shipping addresses.
  • Demographic Information: Preferences, interests, and other relevant information for customer experience enhancement.
  • Device and Browsing Data: IP address, browser type, operating system, and cookies to enhance website performance and user experience.

Purpose of Collecting Personal Data

Your personal data will be processed for the following purposes:

  • To deliver products and services that you purchase or request.
  • To manage your account and provide customer support.
  • To send updates about changes to our terms, policies, or services.
  • To communicate promotional offers, special discounts, or new product launches.
  • To improve our website, services, and product offerings based on your feedback and browsing behavior.
  • To fulfill legal and regulatory obligations.

Disclosure of Personal Data

Your personal data may be shared with:

  • Service providers or third parties assisting in the delivery of our products and services (e.g., payment gateways, shipping companies).
  • Legal and regulatory bodies, if required by Malaysian law.
  • Affiliates, business partners, or vendors for marketing or operational purposes.

Data Retention

We will retain your personal data as long as necessary to fulfill the purposes stated above, or as required by law. Upon the completion of such purposes, your data will be securely deleted or anonymized.

Security of Personal Data

Muwababy implements strict measures to safeguard your data, including administrative, physical, and technical security protocols. While we strive to protect your data, please note that no system is entirely immune to risks.

Use of Cookies

Cookies are small data files stored on your device to enhance your browsing experience. Muwababy uses cookies for:

  • Website functionality and personalization.
  • Tracking website traffic for analytics and improvements.

Third-Party Links

Our website may contain links to external websites. Muwababy is not responsible for the privacy practices of such websites. Please review the privacy policies of those third-party websites before sharing your data.

Your Rights

Under the PDPA, you have the right to:

  • Access and correct your personal data held by us.
  • Withdraw your consent for direct marketing.
  • Restrict the processing of your personal data under certain conditions.

To exercise these rights or inquire about your personal data, please contact us at:

Changes to Privacy Policy

Muwababy may update this Privacy Policy from time to time to comply with legal or business changes. Any material updates will be communicated via our website. This Privacy Policy was last updated on 26 November 2024.